Q: Are prices displayed in Canadian or U.S. Dollars?
A: All prices are displayed in Canadian Dollars.
Q: Do you ship to the United States?
A: Yes, we ship to Canada and the United States.
Q: How long will it take to get my order?
A: Our shipping module will automatically estimate the arrival date of your order. We ship all orders received before 3:00 Central time Monday-Friday on the same day.
Q: How much does shipping cost?
A: Shipping costs will vary depending on the size of your order and your shipping destination. Our site will automatically calculate the cost of your available shipping options. Your shipping costs will be displayed in your shopping cart and on the order confirmation screen.
Shipping is free on orders from Canadian addresses that are more than $200. Your order will be shipped via Canada Post’s Expedited service.
Q: What shipping company do you use?
A: We ship all orders via Canada Post. Please view our Shipping Information section for a summary of the Canada Post options available to you. Estimates for each shipping method available to you will be available from your shopping cart and our order confirmation page.
If you would prefer that we use a different company to ship your order, please email us at email@example.com to make alternate arrangements.
Q: Who pays taxes and duties when my item crosses the border?
A: You are responsible for any taxes, duties, or brokerage fees assessed on your order when it enters your country.
Q: What payment methods do you offer?
A: We will accept credit card (Mastercard and Visa) or money order.
If you would prefer to submit an order over the phone (as opposed to online), please email your contact information to firstname.lastname@example.org and we will contact you take your order.
Q: What credit cards do you take?
A: We accept VISA and Mastercard.
Q: Is my credit card information secure?
Q: Can I place an order by telephone?
A: No, not at this time. We will only accept orders on-line.
Q: What is your return/exchange policy?
A: We will accept returns within 30 days of purchase and exchanges within 60 days of purchase. Please see our Return/Exchange Policy.
Q: What size am I?
A: Sizing varies by manufacturer. The sizing chart for each product is available on each product page.
Q: What kinds of nursing openings are available?
A: The nursing top styles for each product is available on each product page. To view a list of the available nursing top styles, please see our Nursing Top Styles page.